We strongly recommend that you read, understand and implement our safety tips.
Other members will never know that you have liked them unless they like you back.
We do not disclose your last name to other users.
We do not disclose your phone number or email address to other users.
Your exact address is never revealed to other users, only your country, state/region and city/locality are displayed.
Other user cannot contact you unless you both have liked each other and you two have been matched.
This section details ZoMatch.com's (ZOMATCH's) treatment of your personal information that it collects and tracks when you are on the site.
Please email us with questions regarding our policy
1. The information collected and/or tracked by ZoMatch.com
ZoMatch.com is an online site providing social discovery and friendship listing and matching services for our Users based on their unique profiles, pre-selected criteria and match preferences created by them, and our matching technology including, but not limited to, compatibility analysis pursuant to the precepts of the Synastary of compatibility matching based on Indian astrology (Jyotish Guna Milap). Our matching service allows our Users to view profiles of our other Users and offers them the option to either "like" or "skip" the profile being displayed to them. If two Users like each others' profile then they are matched and can then connect by messaging each other. To accomplish this ZoMatch.com asks for certain personal information which is displayed on the site. The personal information, in certain instances, can be of private and/or sensitive nature such as birth details, location, marital status, body type, preferences and more. All Users, without completing the personal information section may however browse a portion of the site, view other User profiles being displayed and "skip" or "like," them within the limits, if any, allowed,
Information Collected and / or Tracked by ZoMatch.com
ZoMatch.com gathers the following type of information: a. Information directly provided or submitted by users to the Site and Services including through surveys, contests and questionnaires; and b. Information not directly provided or submitted by users.
ZoMatch does not sell your information to third parties. However, it retains the right to use such information, provided by you and collected or gathered from you, to target content, information, advertising or promotional material to you.
ZoMatch may also collects bank, credit card and address information to process purchases made by User on the site. Bank, credit-card and other payment related information, provided by you, is used only for the purpose of payment collection through Merchant Processor and Payment Gateways.
In addition to information provided by Users, ZoMatch also tracks and gathers information about User's likes, dislikes, preferences, viewing habits, and more; so information collected or gathered by ZoMatch can be classified further into information directly provided by Users and information not directly provided by Users.
Information submitted directly by users
Such information collected by us could be either Public or Private. Public information is defined by us as personal information which we may display and includes, but not limited to, information such as age, gender, physical attributes, religion, caste, language, height, photograph, education, marital status, body-type, location, profession, etc. And, Private information is information collected about user other than that shown or displayed on the site and as well as information which could allow others to contact a user other than through ZoMatch.com.
Both Public as well as Private information can be provided to us by anyone on behalf of others including, but not limited to their relative, child, friend, ward or even friend. Such relative, child, friend, ward or other has the option to request removal of such information upon submitting appropriate and necessary proof that the information pertains to him or her.
Public Information: To meet our objective of facilitating introduction and contacts between people through our compatibility analysis and matching technology which, amongst other, also includes the Synastary of Jyotish (Guna Milap) we collect sensitive and personal information such as name, username, age, height, income, profession, education level, gender, contact information, location, photographs, time of birth, place and date of birth, username, password, email address, zip or pin code and more.
Private Information: This is the information that members or guests provide us when they use or apply for other services offered by the site or become paid premium subscribers to our services. Such information may include, but is not limited to, certain contact numbers, mailing and / or billing address, email address, payment information such as bank details, credit card, debit card numbers, username, password and more.
COLLECTIVE or AGGREGATE: Information regarding IP address and Web browser is collected for all users and is not considered personally identifiable. FRAMING: At times the user may appear to be on our site while actually being on a third-party or partner site; and we achieve this by utilizing framing techniques.
SURVEYS & CONTESTS: Survey and contests may be conducted by the site from time to time and participation is voluntary in them. These surveys and contests may ask you to request contact and other personal and demographic information which you may or may not chose to disclose.
TESTIMONIALS: Satisfied users of our site's services may chose to post testimonials on ZoMatch.com. The site does not post any testimonials prior to obtaining prior approval to post them.
LIVE CHAT: ZoMatch.com saves information you provide on chats for up to 6 months at least, and sometimes even longer. However ZoMatch is under no obligation and provides no assurance of it. These chats at times are used for MIS and tracking purposes by ZoMatch.com.
MESSENGER: ZoMatch.com is not responsible or liable for any private, personally identifiable or sensitive information you may share through its online instant messaging function. You are warned that any such information can be collected and used or misused by other users to contact you or send unsolicited messages to you.
MOBILE SERVICES: ZoMatch.com may allow you to send and receive alerts, messages and express interest, receive notifications and exchange voice messages.
The charges for such services will be disclosed separately as and when such services are introduced.
2. What does ZoMatch do with the information it collects/tracks?
Except where you are expressly informed otherwise or as described below: ZoMatch does not share, except with ZoTality.com, sell, rent or give away any of your personal information except with your permission. ZoMatch, however, shares credit-card and bank information required with financial institution and merchant account processors that process your credit card or bank transaction. ZoMatch reserves the right to share any and all information, when and if required by law. ZoMatch retains complete right to use such information, provided by you and collected or gathered from you, to target information, advertising or promotional material to you.
ZoMatch.com uses the information it collects in the following ways:
Information submitted by Users
Public information can be viewed by other users on the site and used for search and matching purposes. It may or may not be used for identification of a member especially through photographs. Members whether free or premium may opt to post their mobile or landline contact numbers and ZoMatch.com may display those numbers to premium subscribers or free members; unless ZoMatch provides the option for disabling display of contact information and the member posting the contact number specifically selects the preference to not disclose the number, if provided by ZoMatch, to one or any other user. ZoMatch recommends not posting contact numbers unless required for completing registration.
Private information such as member's email addresses is used send email notifications, emails on behalf of other users and to verify. Email addresses are not disclosed to users by ZoMatch.com. ZoMatch.com uses email address for customer services issues, to update users about its services and promote its own or its partner or affiliate sites' or even third party products and services and offers. Users may choose to not receive such emails by unsubscribing for same. Payment and Financial information is used for billing purposes. Except for certain information supplied at the time of during registration process and payment and financial information collected at the time of a financial transaction all other private information can be updated or deleted by the user at any time by visiting the Profile section and using the Edit option to update relevant information and submit that updated information.
Updating private information:
1. Login to your ZoMatch.com account
2. Click the Profile link and use the edit option to update relevant information
ZoMatch.com strongly advises and recommends users to not reveal their personal information in messages, SMS or Messenger.
Information not directly submitted
ZoMatch.com gathers and uses your IP address, server, browser-type and other information for general administrative purposes and to track users in case of illegal activities.
3. How and with whom does ZoMatch.com share the information it collects/tracks?
ZoMatch, in addition to, sharing certain User information with other users and his/her matches and even allowing User to share his or her personal information with other users and matches, uses such information to target Users with unrelated or related information, content, advertisement and promotional material.
Credit-card, bank and other payment details of Users are not shared with any other entity not involved in the payment collection process and such information is not sold to any third party.
Email addresses are used for verification of enrollment, site updates, private correspondence, advertisement, promotion and customer service purposes. User may, through email settings, choose to receive emails for various other reasons or purposes.
Based on the information gathered about you, ZoMatch.com may offer you products and services of its affiliated partners but ZoMatch.com will not, without your express permission, share your personal information. We advise and recommend that you read the privacy policies of our affiliate partner and their use of your personally identifiable information which you may agree to disclose to them through us or separately want to disclose to them.
4. How does ZoMatch link with other sites?
When you leave ZoMatch.com through links on our site to other websites, you will directly be responsible for the reading and understanding privacy practices of that other web site and ZoMatch.com will have no responsibility of the same. We advise you to carefully read the privacy statements of other sites and understand fully how they collect private, sensitive and personally identifiable information. ZoMatch.com's privacy statement applies solely to information gathered by the site ZoMatch.com and not to other sites including, but not limited to, its partners or affiliate partners
You may choose to deny cookies or delete cookies file from your computer system if you do not want us to collect such information about you. However, if you choose to disallow or delete cookies, you may not be able to access certain services, features and offerings provided by ZoMatch.
ZoMatch has no access or control over cookies used by its business partners and advertisers on ZoMatch
Cookies we place are connected to user's personally identifiable information and may very well be responsible for providing user with customized delivery of information and content specific to your liking, preserving your password so that you don't have to reenter when you visit different pages on the site and for various other purposes.
6. Can I update and remove personal information?
Users may change or remove most public or private information from ZoMatch.com's pages except certain account related information collected either during registration or cancellation of registration and financial and payment related information gathered during financial transactions, which users may not be able to modify or remove.
ZoMatch allows Users to change and display most private or public information at will. However no obscene, unacceptable, publicly unacceptable content or Intellectual Property (IP), such as photo, videos and images; may be posted or displayed on ZoMatch; and ZoMatch reserves the exclusive right to remove such material from it site without notice or warning. ZoMatch retains the right to be the sole determinant of acceptability or unacceptability of any information, comment, link and IP posted by Users on www.ZoMatch.com.
8. Tell me about security of my personal information
ZoMatch takes necessary precaution to protect sensitive information of Users, both online and as well as offline. Sensitive information, such as credit card, and bank details are encrypted and protected.
We can be emailed at support@ZoMatch.com for any questions that you may have about the security at our website.
9. What is ZoMatch.com's Email Policy?
ZoMatch.com stays in contact with users extensively via email and has various email services such as:
1. Your Kundali (birth chart) related information and notices
2. Action or response by member (user) to your profile
3. Informing you about other Users or your Matches
4. Announcements of events and occasions, notices & newsletters updating you changes and features on the site, and
5. Offers from affiliates and partners
6. Important notifications affecting your services
7. And others.
ZoMatch, in its sole discretion, reserves the right to send advertisements, important information about User's account, private communication or certain newsletters and promotional information to the email ID provided by User
For a few parts, through email settings, User decides what email communication he / she would like to receive from ZoMatch and other Users at ZoMatch.
ZoMatch.com may also allows you to forward your match profiles to your friends and family members and we may even approach them via emails and promotional email campaigns which may be our own or our advertising, business partners or affiliates.
10. How do I contact ZoMatch.com?
ZoMatch c/o Zotality, Inc.
1321 Upland Drive,
Houston, TX 77043
Phone: 484-661-1514 (USA) Standard Charges apply
ZOMatch c/o Sanvi Infotech Pvt. Ltd
First Floor behind Premier Auto Finance Office,
Haridwar Road, Shastri Nagar, Post Office Nehru Gram,
Dehradun, Uttrakhand, INDIA 248005.
Phone: 7060051154 (India) Standard Charges apply
11. Revision Date
This Agreement was last revised on February 9, 2016.